Here is a step-by-step guide on how to request a price quote or place an order for our products — by phone, email, WhatsApp, or through the website.
Phone, email and WhatsApp always work — the website is not required
At any point — while browsing our range on the site, reading about the farm, or if you simply have a question — you can always call, email or message us on WhatsApp to request a price quote or place a direct order:
- Phone / WhatsApp: +373 79 103 999
- Email: info@teraagro.md
Using the website is not required — a request by phone or email is just as valid and receives exactly the same attention from us.
Why it's still convenient to order through the site
Although not mandatory, ordering through the site helps us work faster, and it shows you a few useful figures calculated automatically:
- An estimated cost of the goods — based on the product and quantity you enter, including quantity-based pricing (volume discounts), where available.
- An estimated delivery cost — calculated, where possible, based on the actual road distance to your address.
- The site helps us prepare the documents needed to process your request faster, which shortens our response time to you.
How to order through the site, step by step
- Choose the product you want from the catalog and enter the quantity — the system will show the estimated price, including any volume discount, if applicable.
- Add the product(s) to the cart and proceed to checkout.
- Fill in your contact details and choose how you'd like to receive the order — delivery to your address (within the Republic of Moldova only) or personal pickup from the farm.
- Review the summary of your request and submit it.
What happens after you submit an order on the site
It's important to understand: submitting the form on the site is not a binding order and does not create any payment obligation on your part. After receiving your request, we will always contact you by phone or email to confirm exact availability, the final price, delivery or pickup terms, and the estimated timeframe. Only at that point, with your agreement, is the order considered confirmed.
Until this confirmation, you may withdraw your request at any time, with no consequences. The full description of this process is available in our Terms & Conditions.
Still have questions?
Take a look at our Frequently Asked Questions page — or simply call us directly at +373 79 103 999.
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